Destiny Chiropractic is committed to protecting the privacy and security of your personal data in accordance with the General Data Protection Regulation (GDPR). This privacy notice explains how we collect, use and how long we store your personal data in line with GDPR.
This notice applies to both current and former patients.
How we store your personal information
Your information is securely stored on a cloud based server.
We keep all personal information, notes and medical records only for as long as we need them. We are legally required, by the Chiropractic regulator, to keep this data for at least eight years after your time as a patient has ended. We will then dispose your information by deleting all files and records from our systems. Any paper based documents will be securely shredded and disposed of after 8 years unless requested ahead of time. We will not share any of your personal data without your written consent
Our contact details
Name: Destiny Chiropractic
Address: The Old Sorting Office, Rear of 37 High Street, West Malling, Kent, ME19 6QH
Phone Number:01732 22282
We hold many types of data about you, including:
- your personal details including your name, address, date of birth, email address, phone numbers
- personal medical or health information, including past medical history
- information concerning examination and care at your first and subsequent visits
- letters of referral to or from the practice regarding your care with us.
- Images of you to help with diagnosis
- Hand written notes about your care and health
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- For us to carry out our contract with you (your requesting care and our agreement to provide it constitutes a contract) which will include confirming appointments, informing you of changes to appointments or practice arrangements, changes to facilities or services at the practice.
- in order to provide you with the best possible care by recording health and care information which would be in your best interest.
- in order to carry out legally required duties such as those required by us or by a government appointed regulator
- where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
We may use your personal information in these rare situations
- Where we need to protect you or someone else’s interests
- Where is it needed in the public interest or for official purposes.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are
(b) We have a contractual obligation.
(c) We have a vital interest.
(d) We need it to perform a public task.
(e) We have a legitimate interest.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113